Frequently      Asked             Questions    

How do I schedule an Appointment?

Call (512) 649 1049, email Wendy.LMFT@gmail.com, or

submit the Contact form through the website. 

Where are you located? Office hours?

Centrally located just south of the river in Austin, near down town.  

Please click on the Map link below. I see clients Tuesday - Thursday 8am-8pm and Friday 8am- 2pm. 

Please contact me to see when I have openings. 

What is the first session like?
Initial Intake session lasts ~90 minutes and generally will cost a flat rate $175.   
During that time I will be focused on several different things:
A) getting to know each other and making sure it's a good fit;
B) discussing fees, length of counseling, signing paperwork regarding treatment, HIPPA, and
confidentiality;
C) learning more about you and identifying the presenting issues;
D) setting some goals for counseling.

Your answers to some of the most common

questions I get regarding my therapy practice.

How will I know if you are the right therapist for me?

I want you to be heard and feel comfortable about having me as your therapist. I also want you to feel confident in my

education and abilities to help. You should be able to ask questions or address concerns you have. You will have a good

idea by the end of the first session whether I’m the right fit for you. If we determine that this is not a good fit, then I

would be more than happy to refer you to another therapist who might be a better fit.

How much do sessions cost?
Do you accept insurance?
How long are the sessions?
How many sessions will I need?

I am an out-of-network provider and do not accept insurance. Full-payment is due at each session. (I am covered as an

out of network provider on most PPO plans. I can provide a super-bill at the end of each session, which you can send to

your insurance carrier for reimbursement. Services may be covered in full or in part by your health insurance or employee

benefit plan. Please check your coverage carefully to verify specifics of your particular insurance coverage and ask the

following questions: Do I have mental health benefits? What is my deductible and has it been met? How many sessions

per calendar year does my plan cover? How much does my plan cover for an out-of-network provider? What is the c

overage amount per therapy session? Is approval required from my primary care physician?)

Everyone is different and responds to therapy differently. At the intake, I might have an idea of how many sessions might

help resolve your presenting issues. It is helpful to find a consistent day/time that you can make therapy in order for us to

see some progress. Usually after 3-5 sessions we can reassess where we are in the process and how much more time you

may need.

Sessions are typically 50 minutes long (except for the initial 90 minute session). However I also offer 75 minute sessions

for more intensive work. This is encouraged for couples and family sessions.

Will I need to bring anything?

Just yourself as well as how you plan to pay for session. If you would like your forms before the session, I can email

them to you and you can email them back or print them and bring them into the intake. Just let me know. Either way,

I like to go over the forms together to make sure we are on the same page. *If the client is a minor and the parents are still married, then either parent can sign. If the client is minor, the parents are divorced, and they have joint legal custody, then either both parents must sign the paperwork or a letter must be provided by the absent parent giving their consent to treatment. If one parent has sole legal custody, they are able to sign, but a copy of the paperwork must be provided to the therapist by fax, email, or hard copy. Please note that while I do everything in my power to maintain your confidentiality with password protection, email is

not a 100% guaranteed source of security and I cannot be held liable for any information that is somehow breached through email.*

Will you do therapy any place other than the office?

While the intake session must be completed in my office (safety and confidentiality reasons). I am willing to do home

sessions and go into schools to see students as well if it would be the best fit for the situation. I also do some outdoor counseling/therapy where I take clients hiking, walking, or to a park for a session. It is important that clients understand

and note that while I do everything in my power to maintain your confidentiality, doing sessions outside the office is not

a 100% guaranteed source of security and I cannot be held liable for any information that is somehow breached by doing

sessions in a public space. 

 Do you include spirituality or faith as part of your practice?

While I went to graduate school at a Christian Seminary, I work with people who express their faith in a variety of ways,

Christians and non-Christians, and people who express no interest in faith or God. I integrate my faith into the counseling

process only when it is desired by the client. I will never impose my views on the client. If you have any questions or

concerns about this, please feel free to contact me.

 What if my partner, spouse, adolescent, etc. refuses to come to therapy?

I adhere to systems theory which holds the belief that changing one person's behavior will create a change in the entire

system.  I often tell a spouse that even if only one partner comes into therapy, it is still marital work. And the more each

individual in the marriage takes responsibility for their part, the greater chance the marriage has to thrive. While optimum

results are obtained when both spouses attend marriage or family therapy, there are times when one partner simply chooses not to participate.  Also, a parent may want their teen to be in therapy, but the adolescent is not willing to attend. In cases like this

I encourage the parents to come in by themselves so that we can work on strategies that will be helpful for their parenting.

But in most of my experience, once the adolescent comes to the first therapy session they often decide that it will be

beneficial for them. Many adolescents come in by themselves and prefer to work through issues without the parent present. Only when beneficial or necessary, I will include parents in the counseling process. If you have an adolescent who isn’t sure they

want to come into counseling, or is unwilling, I recommend that you have them check out my website and social media

outlets (top right of page) so that they can have some connection to who I am. I am also willing to talk on the phone, Skype, or some other outlet with an adolescent prior to counseling so that they may feel more comfortable. (I typically work with adolescents age 13 and up).   

 What if I/ my partner/ my adolescent shows up to session under the influence?

While I work with people who struggle with substance abuse, I do not do therapeutic work with someone under the

influence. This is because substances often mask the negative emotions we are feeling, which makes doing true healing

work a very difficult task. If a client is under the influence, I will have to cancel the session and the client will still pay the

session since there was no cancellation in time for therapist to rechedule with another client. 

 Is there a fee to cancel session ?

As long as you cancel more than 24 hours in advance, no fee will be charged. If you cancel your session within 24 hours, I will charge for the session in full.  One exception is if you can make up the session in a way which no normal session frequency is foregone (aka 2 sessions in one week or if you are a client who comes every other week, then you would come back to back weeks), I will not charge the fee.  If you no call and no show, a full session fee will be charged. I will not be able to complete another session until this is taken care of. Please ask if youhave any questions regarding this.

After the intake, 50 minute sessions cost $135, but I do have a sliding scale for specific circumstances. Also, I do have a

special, where if you pay in full for 6 sessions, it will cost $675 dollars ($810 value).  80 minute sessions are $195, with a

special package that if you pay 6 sessions in full up front, it will cost $975 ($1170 value).